Effective Date: 04.06.2025
Company Name: BioXenClue Pvt. Ltd.
Product: NextXen Learn
Address: Lower Ground Floor, Plot No-16, Shaktikhand 3, Indrapuram, 201014, NCR, India
Email: bioxenclue@gmail.com
Website: https://nextxenlearn.com/index

1. Introduction

This Privacy Policy explains how BioXenClue Pvt. Ltd. collects, uses, and protects your personal information when you use our services through NextXen Learn and make payments via Razorpay or interact with us online.

4. Information We Collect

• Personal Information: Name, email address, phone number, billing address, etc.
• Payment Information: Card details, UPI ID, transaction details (Note: All payments are processed securely by Razorpay; we do not store your card/bank details).
• Usage Data: IP address, browser type, device information, pages visited, time spent, etc.

3. How We Use Your Information

• Process payments and provide access to courses/services.
• Communicate important updates or account-related notifications.
• Improve our platform and user experience.
• Prevent fraud and ensure security.
• Comply with legal obligations.

4. Sharing of Information

We do not sell or rent your personal information. We may share data with:

• Razorpay (for payment processing)
• Legal or regulatory authorities (if required)
• Service providers assisting in operating our platform (e.g., email or analytics tools), bound by confidentiality

5. Data Security

We use industry-standard security practices to protect your data. Razorpay ensures PCI-DSS-compliant payment processing. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

• Access, correct, or delete your personal data.
• Withdraw consent (where applicable).
• Contact us regarding any privacy concerns at bioxenclue@gmail.com.

7. Cookies & Tracking

We may use cookies or similar technologies to enhance your experience and analyze site traffic. You can control cookie settings in your browser.

8. Changes to This Policy

We reserve the right to update this policy at any time. Changes will be posted on this page with an updated date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:
BioXenClue Pvt. Ltd.
Email: bioxenclue@gmail.com
Address: Lower Ground Floor, Plot No-16, Shaktikhand 3, Indrapuram, 201014, NCR, India